Sunswap Expands Nationwide Aftermarket Support Network

At Sunswap, we understand that the transition to sustainable cold chain logistics requires more than just innovative technology. It demands a robust support system that ensures our customers can rely on their zero-emission transport refrigeration units day in and day out. We believe in providing comprehensive care throughout the lifecycle of our products, from installation to ongoing maintenance and support.

A Network of Expertise

At the heart of this expansion are strategic partnerships with trusted and award-winning industry leaders across the UK. We've joined forces with RS Recovery for round-the-clock support, Sapphire Vehicle Services for expert maintenance and regional specialists like Genesis Refrigeration Ltd in the North West and CBR Refrigeration in the North East, as well as a range of soon to be announced partnerships.

These partnerships bring together a wealth of experience and specialised knowledge, ensuring that Sunswap customers receive top-tier support no matter where they operate in the UK.

Speaking about the partnership James McDowell, Managing Director, Genesis Refrigeration said "The ongoing economic conditions have accelerated the progress of the renewable energy market, and the development of Sunswap's electric transport refrigeration unit represents a significant step in the right direction. Genesis Refrigeration takes pride in supporting their growth with our team of expert mobile refrigeration engineers."

Chris Ball, Director, CBR Refrigeration & Air Conditioning said "We are excited about the Sunswap project & are pleased to be involved from the start. We really like the idea of the fully electric Endurance which helps to reduce the carbon foot print from transport refrigeration. CBR Refrigeration looks forward to supporting Sunswap in the North east of England".

Comprehensive Care for Transport Refrigeration

Our partners are trained to handle the unique aspects of Sunswap's innovative technology, including our solar panel-topped trailers and Endurance TRUs. This specialised expertise means that whether you need routine maintenance, emergency repairs, or anything in between, you can trust that your equipment is in capable hands.

The partnership with Sapphire Vehicle Services, for instance, offers a one-stop shop where both the solar panels and refrigeration units can be serviced simultaneously, streamlining maintenance and reducing downtime.

These important partnerships allow us to offer:

• Round-the-clock availability with calls answered within 60 seconds
• Comprehensive diagnostics and repairs
• Routine unit servicing and scheduled maintenance
• Expert handling of our solar panel-topped trailers and Endurance TRUs
• Streamlined service reducing downtime and maximising fleet efficiency

24/7 Support: Always There

Through our collaboration with RS Recovery, we now offer round-the-clock availability with calls answered within 60 seconds. This rapid response capability ensures that help is always just a phone call away, minimising disruptions to your operations and keeping your fleet running smoothly.

Enhancing Sunswap Shield

This expanded service network complements our existing Sunswap Shield aftermarket care. Together, they form a comprehensive support system that includes remote diagnostics, preventative maintenance, and wireless updates. This holistic approach ensures peak performance throughout the life of an Endurance unit, providing our customers with unparalleled peace of mind.

Ashkan Zadeh, our Head of Aftermarket, emphasised the importance of the ongoing strengthening of Sunswap’s aftermarket care, "By partnering with industry leaders across the UK, we're ensuring that our customers receive support that matches the quality and innovation of our Endurance units. This comprehensive coverage allows us to deliver on our promise of reliable, sustainable cold chain solutions."

Sunswap can now offer:

1. Nationwide Coverage: With our expanded network, Sunswap customers can now access expert support no matter where they operate in the UK.

2. Rapid Response: Our partnerships ensure swift assistance, minimising downtime and keeping your zero-emission refrigeration units running efficiently.

3. Specialised Expertise: All our partners are trained in handling Sunswap's innovative technology.

4. Comprehensive Care: From routine maintenance to emergency repairs, our network provides end-to-end support for your Endurance units.

5. Future-Ready Service: As we continue to innovate in sustainable cold chain logistics, our service network is equipped to support the latest advancements in our technology.

Looking to the Future

At Sunswap, we believe that the future of cold chain logistics is sustainable, efficient, and supported by expert service. With our expanded network, we're making that future a reality today.

To learn more about how Sunswap's enhanced support network can benefit your fleet, reach out to us. Together, we can drive towards a cleaner, more efficient future in transport refrigeration.