Installation Engineer

About us

Sunswap is a clean-tech innovator, pioneering the world’s first fully electric, battery and solar-powered transport refrigeration unit (TRU) — a true zero-emission alternative to diesel-powered systems. Our mission is to decarbonise the global cold chain, delivering sustainable solutions for the transport and logistics industry.

Since our founding in 2020, we have grown rapidly and secured key partnerships with industry leaders like Tesco and DFDS to bring our cutting-edge refrigeration technology to market. In 2024, we secured a £17.3 million investment to accelerate our mission and scale our impact.

Our achievements have earned significant recognition, including the 2024 Technological Breakthrough Award from the Cold Chain Federation and a place in The Sunday Times Best Companies 2024 list, celebrating our outstanding workplace culture. At Sunswap, we are united by a shared vision of innovation, sustainability, and inclusivity, where every team member is empowered to make a meaningful impact.

Our benefits

• 30 days of annual leave (includes a Wellbeing Day)
• Sabbatical (after 3 years of working with Sunswap)
• 5 free counselling sessions per year
• Family leave ranging from 4 weeks to 4 months
• Free Monthly Lunches & Quarterly Socials!
• Cycle to Work Scheme
• Free Sunswap merch

Job overview

Sunswap is seeking a dedicated Installation Engineer to lead our critical installation process at one of our largest client’s production facilities.

In this pivotal role, your primary focus will be driving customer satisfaction by ensuring installations are completed in line with Standard Operating Procedures (SOP) and OEM standards. You will manage and oversee on-site repairs as needed, while ensuring 100% on-time installation completion and seamless customer delivery.

As the leader of day-to-day operations at one of our major client’s production facilities, you will oversee every stage of the installation process. This includes allocating tasks, ensuring the highest standards of work and quality, and managing the delivery logistics. You will also be responsible for handling ‘goods-in’ and ‘goods-out’ processes, maintaining accurate delivery records, and ensuring effective on-site stock control.

Key responsibilities

• Manage and accurately document all deliveries to the site.
• Ensure 100% stock control accuracy, maintaining optimal inventory levels.
• Maintain on-site tooling, promptly reporting any defects to the line manager.
• Oversee and allocate tasks throughout the installation process, ensuring timely completion.
• Ensure all tasks are completed in accordance with Standard Operating Procedures (SOP) and Original Equipment Manufacturer (OEM) standards.
• Perform on-site repairs as necessary and document defects using the designated reporting systems.
• Conduct Pre-Delivery Inspections (PDI) of products before customer delivery to ensure quality standards are met.
• Foster effective communication and collaboration with key stakeholders at all levels.
• Collaborate closely with diverse engineering teams, supporting mechanical and electrical tasks to drive success across multiple projects.

Qualifications & experience

• Proven experience in maintenance repair and diagnostics for refrigerated trailers, HVAC or related systems
• The ability to carry out mechanical and electrical field tasks
• F-GAS category 1
• Brazing experience
• A basic understanding of low voltage electrical systems
• Good knowledge of refrigeration systems and required maintenance
• The ability to troubleshoot unplanned Maintenance issues
• Excellent verbal and written communication skills
• Ability to interpret/execute written instructions as well as work collaboratively as part of a wider team across the business
• A ‘can do’ attitude and be able to work within the timescales set through SLA’s
• A passion for the environment and being a force for good
• Proven ability to prioritise and manage your time

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